Refund Policy

If you receive flowers or items that are damaged or do not match the description, kindly reach out to us within 3 days of delivery along with photographic evidence. We will assess the situation and may provide a refund, replacement, or store credit, depending on the circumstances.

To begin any return or claim process, please reach out to us via WhatsApp at 9183 8193 within 3 days of delivery.

Refunds for eligible returns will be processed within 3 to 5 business days following the receipt and inspection of the item.